Utility Services for the City of Wallis
1. What are the requirements for residential new service
Complete an application
Copy of one form of identification must be a valid driver's license or photo ID card issued by DPS
Deposit as set by City Ordinance, $200.00, Senior 65 years or older with proper ID, $125.00, Commercial $300.00
All rental property will require a safety inspection before services will be connected. Cost of inspection is $50.00. if inspection fails there will be a reinspection fee of $25.00
2. What are the billing and collection procedures
Utility bill includes charges for water, sewer, and garbage
Utility account is billed once a month. Bills will be mailed out on the last working day of each month. Bills are due by the 15th each month by close of day (4:00PM)
3. What is the delinquency process
Non-receipt of the bill or delinquent notice does not release or diminish the customer's obligation to make a payment for service rendered.
A late fee is assessed if payment is not received by the payment due date 4:00pm
IF THE 15TH FALLS ON A WEEKEND OR CITY HOLIDAY, BILLS WILL BE CONSIDERED TIMELY IF PAYMENT IS IN OUR DROP BOX BY 8:00AM OR PAID THROUGH ONLINE BILLING BY 8:00AM ONTH FIRST WORKING DAY AFTER THE 15TH
A late notice/disconnect notice is mailed if payment is not received by the payment due date
If payment is not received before disconnect date on notice, your account will be placed on a disconnect list, utilities will be disconnected and a $50.00 charge will be added to the amount due.
4. What are the methods of payments
Cash, Check, Money order or Credit Card (a fee is charged for credit card payments)
In person at City Hall 6810 Guyler St. Wallis, TX 77485
By Mail - Allow 5-10 days for delivery by the due date to City of Wallis, P. O. Box 190, Wallis, TX 77485
Drop Box - located at the end of the walk way in the front of City Hall
5. Who can I contact in case of an emergency after hours
On call phone number for Public Works - 979-398-0289 or 979-398-4006